Privacy Policy

At Debrony, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when you visit our website or place an order.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, billing details, shipping information, account information, and order details. We may also receive information when you contact our customer service team, subscribe to updates, leave a review, or complete a form on our website.

When you browse our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages viewed, and general usage activity.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders and payments.
  • Deliver products and provide order updates.
  • Respond to questions, requests, and customer service inquiries.
  • Improve our website, products, and shopping experience.
  • Send newsletters, offers, or other updates when you have agreed to receive them.
  • Detect, prevent, and investigate fraud, misuse, or security issues.
  • Meet operational, administrative, and legal requirements.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, maintain shopping cart functionality, understand website traffic, and improve performance. You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Sharing of Information

We do not sell or rent your personal information. We may share limited information with trusted service providers who help us operate our website, process payments, fulfill orders, provide delivery services, maintain technical systems, or offer customer support. These providers may only use the information necessary to perform their services.

We may also disclose information when reasonably necessary to protect our website, users, business, or legal rights.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, and meet operational or legal requirements. When information is no longer needed, it may be securely deleted or anonymized.

Your Choices

You may choose not to provide certain information, although this may prevent us from processing an order or responding to a request. You may also unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us directly.

You may request access to, correction of, or deletion of certain personal information held by us, subject to applicable requirements and reasonable verification.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, or privacy practices.